When can I receive my order?

-Items are dispatched within one business day following payment verification. For international orders, the delivery time is anticipated to be 3 to 5 business days starting from the shipment date.

Where do you ship?

-We ship our products globally to every nation. For more specific information, please contact us via Product Inquiry.

Do I have to pay in KRW(₩)?

-No. You have the option to buy any of our products using any of the following currencies: KRW(₩), USD($), EUR(€), or GBP(£).

What payment options do you have?

-We proudly offer one of the broadest selections of payment options in the industry. You can choose to pay through Credit Card, Wise Transfer, PayPal, or SWIFT Bank Transfer. Please note that an additional fee is applicable for payments made via PayPal.

Am I responsible for paying customs clearance fees, and what is the cost?

-We advise you to research your country's regulations on importing skincare products, as customs procedures differ from country to country. If you have any special requests concerning declarations, please inform us before the shipment is dispatched.

Do you have custom clearance service?

- We work hard to simplify business processes for our global partners, and as part of this commitment, we provide customs clearance services in specific countries. For more information, please reach out to our specialists.

What shipping options are available?

-We partner with all the major shipping companies including DHL, FedEx, UPS, Aramex, and other cargo service providers. Please note that prices may vary based on the destination region. We will suggest the most cost-effective option for you at the time you place an order.